7 Ways to Fix Netflix Crashing on Roku TV – Troubleshooting Guide

ByJack Wyatt
7 Ways to Fix Netflix Crashing on Roku TV - Troubleshooting Guide

Are you experiencing the frustrating issue of Netflix repeatedly crashing on your Roku TV? Picture this: you’re about to binge-watch your favorite series, and suddenly, the screen freezes, and the app crashes, leaving you in the lurch. Fear not! We understand the exasperation caused by this common glitch, and we’re here to help you resolve it.

Roku devices are a gateway to a world of entertainment, but when Netflix misbehaves, it can be a real buzzkill. This guide is your go-to solution for tackling the vexing problem of Netflix crashing or not loading Roku TV. Whether you’re facing continual crashes or the app is unresponsive, we’ve compiled a comprehensive list of 7 practical fixes to address this issue.

From basic troubleshooting steps to more advanced solutions, we’ll explore how to get your Netflix back up and running seamlessly on your Roku smart TV. Stay tuned for a troubleshooting journey that will transform your streaming experience. 

Why is Netflix Crashing on Roku TV?

Netflix keeps crashing on Roku tv can result from various factors such as software glitches, network problems, outdated software, storage issues, overheating, or corrupted data/settings. These issues can lead to app instability and frequent crashes and all of this frustrating experience for the user.
To fix Netflix keeps freezing on Roku tv, follow troubleshooting steps such as updating software, checking networks, clearing cache/data, ensuring ample storage, and preventing overheating. Addressing these issues systematically can effectively resolve the problem of Netflix persistently glitches on Roku tv

Streaming Issues

One of the common causes of Netflix’s persistent glitches on Roku tv is related to streaming problems. This could be due to network congestion or a slow internet connection, resulting in buffering and crashes while trying to watch your favorite content.

Device Compatibility

Another reason for Netflix persistently glitches on Roku tv could be related to device compatibility issues. Outdated software on your Roku device or the Netflix app itself can cause instability and lead to frequent crashes.

Network Problems

Unstable or poor network connectivity can also contribute to Netflix keeps freezing on roku television. Insufficient bandwidth, network congestion, or Wi-Fi signal issues can disrupt the streaming experience, causing Netflix to crash repeatedly.

How to Resolve Netflix Crashing on Roku TV?

If you’re experiencing Netflix keeps freezing on Roku smart TV, there are several steps you can take to address the issue and improve the stability of the streaming service.

Update your Roku TV

Keeping your Roku Smart device up to date can significantly enhance your viewing experience and resolve any minor problems, such as Netflix crashing or loading issues. It’s important to regularly check for software updates and install them on your Roku television.

Here are a few simple steps you need to follow to update Roku television so Netflix might work again:

  • First, press the home button on the Roku remote and go to settings.
  • Now scroll down to System then to System Update.
  • Check for the updates available if any.
  • If updates are available download and install it on your Roku television.

Unplug the TV and Roku device

If you’re frequently encountering crashing or not loading Netflix on your Roku device it’s time to take charge and troubleshoot the problem. One of the initial steps in tackling this inconvenience involves performing a simple yet effective action: unplugging both your TV and Roku device.

Here are the steps that you need to follow for crashing issue:

  • Unplug for a Fresh Start: Begin by disconnecting your Roku television for a minute to initiate a reset.
  • Patience is Key: Wait for at least a minute before plugging the TV back in.
  • Perform a Soft Reset: Hold the TV’s power button for 30 seconds while it’s unplugged to drain any remaining power.
  • Reconnect After 60 Seconds: Connect your Roku and TV after a full 60 seconds to complete the reset.
  • Power Up for Netflix: Power on your TV and discover an improved Netflix experience post-reset.

Uninstall and Reinstall the Netflix App

If Netflix keeps freezing on Roku smart TV, it may be time to uninstall and reinstall the Netflix app. When Netflix is not working properly here are the steps you need to follow to uninstall and reinstall Netflix not loading properly

Uninstalling the Netflix App:

  • Go to the Roku Home Screen using the remote.
  • Access Settings > System > About.
  • Locate Netflix in the installed apps list.
  • Press the * (star) button and select “Remove” to uninstall the app.

Reinstalling the Netflix App:

  • Return to the Home Screen.
  • Navigate to the Roku Channel Store.
  • Find Netflix through search or browsing.
  • Select “Add Channel” to reinstall Netflix.
  • Launch the app to check if the reinstallation resolves the issue.

Clearing temporary and junk data

Experiencing persistent problems with Netflix on Roku TV keeps crashes or the app not working as expected? Clearing temporary and junk data could be the key to resolving these issues. Follow these steps to clean up unnecessary data that might be causing disruptions in your Netflix experience:

  • Navigate to the Netflix Channel: Using your Roku remote, locate the Netflix channel on the home screen.
  • Access the Options Menu: Highlight the Netflix channel and press the * (star) button on the remote to access the options menu.
  • Select “Manage Channel: Choose the “Manage Channel” option to access further settings.
  • Clear Cache or Data: you will see the option of clear cache or data. Select the appropriate option to clear out temporary or junk data associated with the Netflix app.
  • Confirm the Action: Follow the on-screen prompts to confirm the deletion of temporary files or data.

Clearing temporary and junk data from Roku software the Netflix channel on your Roku TV can help eliminate stored cache that might be causing the app to malfunction or crash.

Reset your Wi-Fi router

Encountering Netflix issues on your Roku TV could sometimes be linked to Wi-Fi connectivity problems. Resetting your Wi-Fi router might help resolve these issues. Here’s a simple guide to reset your Wi-Fi router:

  • Unplug the wi-fi router first from the power source.
  • Keep the router unplugged for at least 30 seconds to a minute for a complete reset.
  • Plug the power cable back in or switch the power button on to restart the router.
  • Return to your Roku TV after the router has restarted.
  • Access Roku’s network settings and reconnect to your Wi-Fi network for a stable connection. Launch netflix streaming after ensuring a stable connection.

Check your internet speed

To check your internet speed, you can use various online tools or built-in features on roku device and tv. Here’s how to do it there are many methods but the two most common ones are here:

Speed Test Websites: Numerous websites like Ookla’s Speedtest, Fast.com (by Netflix), or Google’s speed test offer accurate internet speed measurement.

  • Visit any of these websites using a web browser on your computer or mobile device.
  • Click the “Go” or “Test” button on the website. It will start measuring your internet speed.
  • Wait for the test to complete.
  • It will provide your internet speed in terms of download and upload speeds.

Roku Devices: Some Roku devices have an internet speed test feature.

  • Navigate to the “Settings” menu on your Roku device.
  • Select “Network” and then “Check connection.”
  • The Roku will perform a network test, providing information about your internet speed.

Reset Your Roku

This would be considered as a last resort and should only be used if other troubleshooting methods have failed. If you are determined to make it work and nothing else has resolved the issue, you have the option to restart your Roku. However, keep in mind that this will restore it to its original settings, resulting in the loss of your channels and any customizations you have made.

  • First press the home button and navigate to settings.
  • Scroll down to the system >Advanced system settings.
  • Finally, select Factory reset and Factory reset everything on your Roku devices.

It will take some time to fix this issue it will remove all the data to Roky Tv users and reset everything to factory settings.

Conclusion:

Troubleshooting Netflix loading on Roku TV can be frustrating, but with the right approach, you can resolve the issue. Follow the steps in this guide to identify and address common problems that may be causing Netflix to crash. From updating the app to improving network connectivity, explore potential solutions and get your Netflix streaming experience back on track.