Troubleshooting Guide: How to Fix JBL Flip 5 Not Turning Off/On

The JBL Flip 5 is a portable Bluetooth speaker known for its waterproof features, PartyBoost pairing, and long battery life. With impressive specifications and booming bass, this compact Jbl speaker delivers thrilling outdoor entertainment.

The JBL Flip 5, known for its exceptional features, may occasionally become unresponsive, particularly with the power button. This can lead to difficulties turning the speaker on or off. There are several potential causes for this issue, including lock mode, software bugs, or faulty hardware. Fortunately, multiple troubleshooting steps can help resolve this issue. In this guide, we will discuss some common causes and solutions for the JBL Flip 5 won’t turn off or on. 

Why Is My JBL Flip 5 Not Turning On? 

There are a few different reasons why the power button on your JBL Flip 5 may not be turning on: 

• Dead battery: The most common cause of the speaker not turning on is a dead battery. If you have been using your speaker for an extended period or have not charged it recently, the battery may have drained completely.
• Lock mode: If the lock mode has been activated, the JBL Flip 5 will not respond to button presses. This feature is designed to prevent accidental power changes while traveling.
• Software issues: Like any electronic device, the JBL Flip 5 may experience software bugs that can cause it to become unresponsive.
• Faulty hardware: In rare cases, a faulty power button or other hardware issue may be preventing the speaker from turning on. 

How Can I Fix My JBL Flip 5 Not Turning On? 

If your speaker is not turning on, here are some troubleshooting steps you can try: 

Charge the battery 

The first and most obvious step is to make sure your speaker has enough charge. Connect it to a power source using the included USB-B or USB-C cable and let it charge for at least an hour before attempting to turn it on again. If the battery was dead, this should resolve the issue.

Fixing a JBL Flip 5 That Won’t Turn OFF 

The JBL Flip 5 can occasionally become unresponsive when the power button is pressed due to its Locked or service mode. This mode prevents interference with audio playback, making all buttons, including the power button, unresponsive. To resolve this issue, you need to exit the service mode, which is the only way to unlock the speaker and restore full control.

Steps to exit service mode: 

• Connect your speaker to an AC wall power outlet using a USB Type-C charger. 
• Press the Volume UP and Play/Pause buttons simultaneously for at least 10 seconds. 
• If it’s in service mode is active, you will see a flashing blue LED light on the speaker. When the LED turns off, your speaker should be unlocked, allowing you to turn it off or on again.
• If the speaker does not turn off promptly, press the Power button three times and then hold it until the speaker shuts down. 

Turn off the speaker forcefully. 

If the above method does not work, you can try turning off the speaker forcefully. This method is only recommended if your speaker does not have a lock mode feature, or that feature is disabled. To turn off your speaker forcefully: 

Method 1: Press and hold the power button for 10 – 15 seconds until the status light begins to flash. Let go of the power button once the speaker turns off.

Method 2: To turn off the JBL speaker, gently press and hold both the power and play/pause buttons together for approximately 15 to 20 seconds. When the speaker turns off, release both buttons. This method is useful when the speaker is completely unresponsive.

Update Firmware 

If the issue persists, try updating your JBL Flip 5’s software. The latest software version may include bug fixes that can resolve the issue with the power button not working correctly.

To update your speaker’s follows these steps: 

• Download and install the JBL Connect app on your smartphone or tablet from the Google Play Store or App Store. 
• Open the app and connect it to your Flip 5 Bluetooth speaker.
• If an update is available, a red dot will appear next to the settings icon. Tap on the settings button and select “Software Update” from the menu.
• Follow the instructions on the screen to complete the firmware update.
• Once finished, disconnect and reconnect your portable speaker to see if the issue has been resolved. 

Reset The speaker To Factory Settings

If your JBL Flip 5 portable speaker still refuses to turn on, you can try factory reset. To reset the speaker to fix the issue: 

• Press and hold both the Volume UP and Phone buttons simultaneously for at least three seconds until a blue LED light flashes.
• Release the buttons, and your speaker should reset. Try turning it on again.

Clean the Power Button

Occasionally, dirt and dust may gather around your JBL ipx7 waterproof speakers and damage the power button, and making it challenging to press. To resolve this problem, carefully clean the button using rubbing alcohol and assess if it is loose or damaged. If you observe a broken power button, it is advisable to bring the speaker to a nearby electronics store or an authorized repair shop. 

Customer Support 

If none of the above methods work, your speaker may have a faulty hardware component. In this case, you can reach out to JBL’s customer support for further assistance. You may need to provide proof of purchase and warranty information if the product is still under warranty.

How to Troubleshoot JBL Flip 5 Speaker in Party Mode? 

If you are using the JBL Flip 5 in PartyBoost mode with other speakers, it may become unresponsive when turning off due to interference. To resolve this issue: 

• Disconnect the speaker from all other connected Bluetooth devices. 
• Turn off PartyBoost mode by pressing and holding down the PartyBoost button for two seconds. 
• Attempt to turn off your speaker using the power button. 
• If all else fails, resetting the speaker to its default settings may resolve any power-related issues encountered while using the JBL Flip 5 in party mode.

Conclusion 

The JBL Flip 5 not turning off or on can be a frustrating issue, but often it can be resolved with some simple troubleshooting steps. By following the solutions outlined in this guide, you can get your speaker up and running again in no time. If the problem persists, reach out to customer support for further assistance. With proper care and maintenance, your JBL Flip 5 should continue to provide you with excellent sound quality for years to come.