Troubleshooting JBL Earbuds One Side Not Working (Left/Right)

Troubleshooting JBL Earbuds One Side Not Working (Left/Right)

Have issues with your JBL earbuds? Specifically, is one side not working? It can be frustrating when you’re trying to listen to music or take calls and only one earbud is functioning. But don’t worry, some troubleshooting steps can help resolve this problem.

In this guide, we will cover the common causes of why one side of your JBL earbud might not be working and provide solutions to fix it. So let’s get started!

Common Causes of One Side Not Working in JBL TWS Earbuds

There can be various reasons why one of your JBL earbuds or headphones may not be working. It could be due to a hardware or software issue, or it could simply be a connection problem. Here are some common causes to consider:

  • Dirt and Debris: Earbuds can easily get clogged with dirt, dust, and earwax over time. This buildup can block the audio output from one of your JBL earbuds.
  • Volume Balance: Sometimes, the volume balance may be set unevenly, causing one side to sound quieter than the other.
  • Software Glitches: Like any electronic device, JBL earbuds may experience software glitches that can affect the audio output of one of the earbuds.
  • Hardware Damage: If your earbuds have been dropped or exposed to water, it could cause damage to the internal components, resulting in left and right earbuds not working properly.
  • Battery Issues: If your earbuds have a low battery or the battery has died, it can cause one side to stop working.

Troubleshooting Steps to Fix One Side Not Working in JBL Earbuds

JBL Wireless Earbuds – One Side NOT WORKING Problem Solve

Now that you’re aware of the common causes, let’s look at some troubleshooting steps to fix why one of your earbuds not working: 

Clean JBL Earbuds and Charging Case

If one of the charging indicator LEDs on your earbud case doesn’t light up, it is likely due to an obstruction. You can try using a toothpick and non-abrasive cloth to clean the charging extensions. If they don’t pop back quickly, there may be dirt or debris affecting the connection between the earbuds and the case.

Way to fix the issue, gently use a toothpick and cloth to remove any debris, gunk, or earwax that may have accumulated. Handle with care to avoid breaking the charging case. Avoid chemical substances or metallic objects as they can cause irreversible harm. Keep your product in excellent condition for optimal performance and durability!

JBL | How to clean your JBL TWS Earbuds

Physical Damage: Inspect JBL Earbuds

If you’ve dropped your earbuds or they have been exposed to water, there may be physical damage causing one side to stop working. Carefully inspect the earbuds for any visible cracks, dents, or other signs of damage in your faulty jbl wireless earbuds. If you find any, try gently pressing or manipulating the damaged area to see if it affects the audio output. If the issue persists, you may need to contact JBL customer support for further assistance.

Adjust Volume Balance on Your Device

Certain JBL earbuds offer a customizable audio balancer that can be accessed through your mobile device or personal computer. If you’re wondering if this might be the issue, simply navigate to the audio or sound option in the settings of your paired device.

If your earbuds or device offer audio balancing, you can find it in the dropdown menu labeled as “sound balance”. Ensure the settings are even by centering the slider. If you notice an imbalance, easily readjust it back to the center of the slider. Improve your audio experience with this convenient feature.

After making any necessary adjustments, test the audio balance by playing music or audio. If one earpiece still seems quieter, take a moment to breathe deeply for safety and then move on to the next solution. Ensuring a balanced audio level in both headphones is crucial for an optimal experience.

connectivity Issues: Reconnect JBL Earbuds

Another common issue that can result in left earbud not working is connectivity problems. This can happen if your JBL earbuds become disconnected from the device they are paired with. To fix this, try unpairing and repairing your earbuds with your device.

To unpair:

  • On an iPhone, go to Settings > Bluetooth > find your JBL earbuds and tap “Forget This Device”
  • On an Android device, go to Settings > Connected devices/Connections > Bluetooth > find your JBL earbuds and tap on the gear icon next to it > “Unpair”

Once you have unpaired your earbuds, Bing the earbuds in pairing mode. This should resolve any connectivity issues with faulty earbuds.

Earbuds Not Synced With Each Other:

JBL wireless Earbuds Not Synced With Each Other

When your JBL earbuds are not synced, it can result in one side ceasing to function. But fear not! TWS JBL earbuds follow a special operational principle. One earbud takes the lead as the master earbud (usually the right one), while the other plays the role of the slave earbud (typically the left one). The master establishes a connection with your device, while the slave connects to the master. It’s a synchronized dance between them! But usually, it’s the left JBL earbud that doesn’t work. Let’s get them back in sync!

Before we proceed to solve this connection problem check whether your earbuds from the list below

  • JBL FreeX
  • JBL Tune 115TWS
  • JBL Tune 125TWS
  • JBL Tune 215TWS
  • JBL Tune 220TWS
  • JBL Tune 225TWS Ghost
  • JBL Tune 225TWS
  • JBL Free II
  • JBL Tune 120TWS

To fix the sync, all you need to do is take care of the master/slave relationship problem. here are steps to fix this issue:

  • Take out both earbuds from your ears and turn them off by placing them into their charging case
  • Turn off Bluetooth on your device
  • Take them out of the case as earbuds are turned on but not connected to any device, press the button on each earbud three times. This will turn the right earbud into master mode and the left one as a slave.
  • Now try to connect your earbud with your smartphone or Windows PC.
  • This should resolve the issue and allow both earbuds to function properly.

After trying these troubleshooting steps, if you still find that one side of your JBL earbuds is not working, it may be time to move on next step but mostly this works.

Try Stereo Mode 

How to turn off Mono Mode in JBL Earbuds – Mono to Stereo Mode on JBL Earbuds

If none of the above steps work, there may be an issue with your earbuds’ audio mode settings. Some JBL earbuds have a stereo mode and mono mode option, which can affect how the two earpieces function.

In stereo mode, both earbuds will play sound in sync and provide a more immersive listening experience. In mono mode, only one earbud will play audio and the other will serve as a backup in case the primary earbud runs out of battery or is not functioning.

If your JBL earbuds are set to mono mode, try switching to stereo mode. This can often be done through the Bluetooth settings on your device or through the JBL app if applicable.

Software Update: JBL Earbuds

JBL wireless Earbuds Earbuds not connecting one side not working software update

If all else fails, it may be worth checking if there is a software update available for your JBL earbuds. Manufacturers often release updates to fix bugs and improve overall performance. To check for updates, download the official JBL headphone app and follow the instructions provided.

  • Download the JBL Connect app for Android or iOS
  • Connect your JBL earbuds to the app
  • If there is a software update available, follow the prompts to download and install it. This may resolve any technical issues causing one side of your earbuds to not work properly.

Factory Reset JBL Earbuds 

JBL wireless Earbuds Earbuds not connecting one side not working Factory Reset JBL Earbuds 

If none of the above solutions work, a factory reset your JBL earbuds may be necessary. Keep in mind that this will erase all saved settings and connections, so you will have to pair your earbuds again after the reset.

To perform a factory reset on JBL TWS earbuds, follow these steps:

  • Place both earbuds into their charging case and keep the case open
  • Press and hold the buttons on the Right earbud for 5 seconds, then release them
  • Close the charging case and let your earbuds charge for a few minutes
  • Once earbuds are sufficiently charged bring them out of the charging case and enable paring mode.
  • You have finally fix JBL earbuds one side is not working problem and started using them again. 

This will bring your earbuds back to their factory settings and may resolve any persistent issues.

Conclusion

There are several solutions to try if one side of your JBL earbuds is not working. These include adjusting the audio balance, reconnecting your earbuds, fixing the master/slave relationship, trying different audio modes, and checking for software updates. If all else fails, a factory reset may be necessary. Remember to always follow the instructions provided by JBL and be cautious when troubleshooting to avoid any potential damage to your earbuds.

F.A.Q

How do I reset my Jabra Bluetooth earbuds?

To reset Jabra Bluetooth earbuds, press and hold the Volume up and down buttons simultaneously for 5 seconds. The LED light will flash purple, indicating that your device has been successfully reset.

Why are my left earbuds not working?

If your left earbud is not working, it could be due to connectivity issues, audio balance settings, or a problem with the master/slave relationship. Try troubleshooting using the steps provided in this guide to resolve the issue.

Can Jabra Elite Active 75t Earbuds be used while charging?

You cannot use your Jabra Elite Active 75t earbuds while they are charging. It is crucial to allow them to fully charge before using them to maximize battery life and ensure optimal functionality.